adornAdorn for enterprise
Run your customer community with confidence.
Bring identity, customer access, and team workflows together. Run branded communities across products and markets with clear ownership and the support to plan your launch.
One community program
Different teams. Shared understanding.
A question can involve support, a product expert, and the customer’s team. Keep the conversation and account details together when the work changes hands.
Harbor community
Search conversationsHelp connecting our new workspace
Maya Chen
Acme · Customer operations
- Next owner
- Jamie Lee · Support
- Support ticket reference
SUP-1042
Next step: investigate workspace access and bring the answer back to this conversation.
The operating details
Clear access. Clear responsibility.
- Identity
- Bring your existing way to sign in.
- SAML and OIDC are planned for Enterprise. JWT SSO is included from Pro. Community participation and platform administration remain distinct roles.
- Customer access
- Keep the audience aligned with the relationship.
- Every plan includes customer accounts, manual memberships, and private spaces. Automated customer access is planned for Business and Enterprise.
- Governance
- Know who decided—and what changed.
- Moderation and retained content history belong in every plan. Audit exports and advanced access policies are planned for Enterprise.
- Multiple communities
- Make room for your products and markets.
- Business includes three communities with shared staff and storage allowances. Enterprise community counts and service commitments are agreed in your contract.
Plan the transition
Start with the way your community works.
Bring your content, identity setup, customer access rules, and connected tools. We’ll work through the requirements and plan migration, onboarding, and launch with your team.
Map the community
Review your content, audiences, roles, and the workflows people rely on.
Connect the systems
Plan sign-in, customer data, product tools, and the handoffs between them.
Prepare the launch
Agree the migration scope, verify access, and give your team an onboarding plan.
Build your customer community.
Give your customers a place to ask. Give your team a way forward.