adornPrivate customer spaces
Bring the right people into every conversation.
Work with each customer’s team in an account-private space. Keep membership and product access connected, with shared community knowledge still close at hand.
A space for the account
Keep their team and your team together.
Give rollout plans, technical questions, and follow-ups a shared home. Keep the conversations available to the customer’s current team, with the account and product details close by.
Harbor community
Search conversationsAcme workspace
A place for Acme’s team and Harbor’s specialists to work through the details together.
- 8 replies
Your rollout, together
Rollout planningMaya Chen
- 5 replies
Notes, decisions, and what happens next
Technical workshopJamie Lee
- 3 replies
Bringing your new team into Harbor
Access & permissionsAlex Rivera
Answered
Visible to Acme members and the Harbor team. Other customers cannot see this space.
Membership drives access
Keep the audience current as the relationship changes.
A member can belong to more than one customer account. Manage membership and private-space access manually, with community groups for other audiences. Automated entitlement access is planned for Business and Enterprise.
A shared space for the account
Give a customer’s team and your staff a place for their questions, rollout details, and follow-ups.
Access your team controls
Manage customer membership and private-space access manually. Automated entitlement access is planned for Business and Enterprise.
Private work, shared knowledge
Keep account-specific work beside public knowledge and member discussions, with a clear audience for each.
More ways to work with your customers
Build your customer community.
Give your customers a place to ask. Give your team a way forward.